Atlantic County announced a new automated system that will use AI technology to help those seeking social services like emergency assistance or food stamps. According to BreakingAC.com, EVA can handle more than 1,000 call simultaneously, responding to inquiries about benefit applications and required documents, scheduled appointments, relay office hours and locations, and provide real-time translation to reduce language barriers. EVA is available around the clock to direct callers to resources, including responding by text with website links where customers may receive immediate assistance. EVA companion provides staff with an AI assistant to help expedite staff review of regulation and policy compliance.