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ABC News(DUBLIN, Calif.) -- Terrifying video captures the moment a young boy flew off of a brand new waterslide at a water park in California.

The incident took place on Saturday, which was the opening day of the new park called The Wave at Emerald Glen Park, which is owned by the city of Dublin, California.

The boy was reportedly hospitalized, but released the same day with minor injuries. His family declined ABC News' request for comment.

"Obviously that's not what you want to have happen on your first day," Linda Smith, the assistant city manager for the City of Dublin told ABC station KGO-TV in San Francisco. "But we want everyone who comes to this park to have a safe and fun experience and that's our primary goal."

Smith told KGO-TV that she witnessed the boy fall off the slide and onto the concrete, describing his response as, "he seemed to be shook, but seemed to be OK." Smith adds that he was able to get up and walk to the first aid room to get checked out.

Smith said they are closing down three of the park's waterslides pending further inspection, but they do not have "an exact reason" for what made the boy fly off the slide.

"We take safety very seriously and we are going to make sure that before we re-open those slides that they are safe for use," Smith said.

"Our thoughts are with the family that had this experience," she added. "We are going to do everything we can to make sure that doesn’t happen again."

The incident comes nearly a year after the 10-year-old son of a Kansas state lawmaker was killed after a horrific accident at a water slide in Kansas City, Kansas, sparking a national conversation about waterslide safety.

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British Airways(LONDON) -- British Airways is resuming departures from London's Heathrow and Gatwick airports on Sunday, following the cancellation of flights on Saturday due to a worldwide computer outage that struck at the start of a busy holiday weekend.

"Work continues to restore all of our IT systems, but we expect some further disruption today," British Airways posted on its Facebook page Sunday morning. "We are aiming to operate the majority of services from Heathrow and a near-normal schedule at Gatwick. Customers should not travel to the airport today unless they have already rebooked onto another flight."

Heathrow echoed the airline's warning to travelers, tweeting that "delays and cancellations of British Airways flights are expected today."

British Airways had said a "major IT system failure" forced Saturday's cancellation of all scheduled flights from the two airports. The airline urged passengers booked on those flights not to go those airports.

The global outage also affected the airline's call centers.

"We are working hard to get our customers who were due to fly today onto the next available flights over the course of the rest of the weekend. Those unable to fly will be offered a full refund," British Airways said in a statement Saturday.

British Airways had said Saturday that it was working to restore services, but warned travelers that some delays and disruptions may continue into Sunday. Most "long-haul flights" set to land in London on Sunday are expected to arrive as scheduled, the airline said.

The outage comes amid a busy weekend for travel, with Monday being a holiday in both the United Kingdom and the United States.

"We are extremely sorry for the inconvenience this is causing our customers during this busy holiday period," British Airways said in its statement.

Heathrow Airport also confirmed the issue in a statement posted on Twitter.

ABC News on Saturday observed thousands of passengers at one of British Airways' terminals at Heathrow Airport, with some saying they were never alerted that their flights were canceled.

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Taylor Hill/Getty Images(NEW YORK) -- Bonnie Kalanick, the mother of Uber CEO Travis Kalanick, has died in a boating accident near Fresno, California, according to a statement from the ride-sharing company.

His father, Donald Kalanick, was also involved in the accident and is in "serious condition."

"Last night Travis and his family suffered an unspeakable tragedy," Uber said in a statement on Saturday. "His mother passed away in a devastating boating accident near Fresno and his father is in serious condition. Our thoughts and prayers are with Travis and his family in this heartbreaking time."

An internal e-mail, obtained by ABC News, was sent to employees on Saturday alerting them to the news:


I’m writing to share some heartbreaking news. Last night Travis’ mother died in a tragic boating accident near Fresno. His father, who was also on the boat, is in serious condition and is being treated at the hospital. This is an unthinkable tragedy as everyone in the Uber family knows how incredibly close Travis is to his parents.

Our thoughts and prayers are with him and his family, and we wanted to let his Uber family know right away.

I know we all want to do whatever we can to help, and I’ll communicate again as soon as there is something we can share.

Kalanick was at the Kentucky Derby with his parents three weeks ago.

Hello Louisville!! 1st derby with Mom and dad

— travis kalanick (@travisk) May 6, 2017

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Ingram Publishing/Thinkstock(LONDON) -- British Airways canceled all flights from Heathrow and Gatwick airports in London on Saturday due to a worldwide computer outage that struck at the start of a busy holiday weekend.

British Airways said a "major IT system failure" forced the cancellation of all scheduled flights from the two airports for the rest of the day. The airline urged passengers booked on those flights not to go those airports.

The global outage has also affected the airline's call centers.

"We are working hard to get our customers who were due to fly today onto the next available flights over the course of the rest of the weekend. Those unable to fly will be offered a full refund," British Airways said in a statement Saturday.

British Airways said it is working to restore services, but noted that some delays and disruptions may continue into Sunday. Most "long-haul flights" set to land in London on Sunday are expected to arrive as scheduled, the airline said.

The outage comes amid a busy weekend for travel, with Monday being a holiday in both the United Kingdom and the United States.

"We are extremely sorry for the inconvenience this is causing our customers during this busy holiday period," British Airways said in its statement.

Heathrow Airport also confirmed the issue in a statement posted on Twitter.

"We are working closely with the airline to assist passengers who have been affected by the British Airways' issue and have extra customer service colleagues in terminals to assist those passengers already at Heathrow," the airport said.

This is a developing story. Check back for updates.

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Subscribe To This Feed, Fla.) -- Satu'li Canteen at Disney's Pandora: The World of Avatar is a quick-service restaurant, but don't expect typical theme park fast food here.

With a focus on healthy options and a nod to its "Avatar"-inspired surroundings, the main dish at the newest dining option at Walt Disney World Resort is based on bowls. Pick your base, pick your protein, pick your sauce. In all, there are 48 combinations, according to Chef Richard Meacham, who took ABC News on a culinary tour of the new establishment.

"There's been very positive comments about the food from guests," Meacham told ABC News, "especially the vegetarian guests. They feel they can order off the menu without feeling like they were specially accommodated because there's such an array to choose from."

Among those options: tofu as a protein option in the bowls, quinoa and curry vegetable pods.

There's a kids menu too, including a gussied-up hot dog and a cheese quesadilla.

But one of the stars at Satu'li Canteen is the dessert: A blueberry cream cheese mousse meant to resemble a Na'vi is a vision as well as delicious.

Located inside a former RDA mess hall and now a "peaceful dining facility adorned with Na’vi art and cultural items," according to the Disney Parks website, the Satu’li Canteen has a lively atmosphere. The restaurant will soon allow guests to place orders in advance on the My Disney Experience app, a first for the resort.

Pandora: The World of Avatar opens May Saturday.

The Walt Disney Company is the parent company of ABC News.

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iStock/Thinkstock(NEW YORK) -- The Memorial Day holiday weekend traditionally marks the unofficial beginning of summer, but for those seeking to celebrate the holiday by getting out of town, the oncoming warm weather might not be the only thing making them sweat.

The weekend promises to be a busy one for travelers according to forecasts, both by road and by air.

Traffic and navigation app Waze said it typically sees an increase in traffic jams and accident alerts over the holiday weekend, particularly on Friday as drivers set off on their trips. The accident numbers are supported by data from AAA which shows the company's roadside rescues increasing over the past four years.

In 2013, AAA made 295,000 rescues over Memorial Day weekend, climbing to 300,000 in 2014 and 310,000 in 2015. Last year they made 325,000.

AAA suggests getting your vehicle inspected before taking a long trip, packing an emergency kit with first aid supplies, tools, jumper cables, water and snacks in case you get stuck and bringing along extra keys to prevent a lockout. They note that battery issues, lockouts and flat tires comprise the top issues encountered by motorists over the holiday weekend.

As of Friday morning, the national average gas price is $2.37, according to AAA. The state with the cheapest average price is South Carolina at $2.05, while the most expensive average price is in California at $3.10.

For those travelling by air, a number of delays affected the skies on Friday. As of 3 p.m. reported over 2,500 delays within, into or out of the United States. An additional 481 flights had been cancelled.

Fliers departing from ten airports can also expect new security procedures, according to the Transportation Security Administration. In those locations, travelers will be required to remove all electronics larger than a cell phone from their carry-on luggage, for inspection. The TSA says that the change will cut down on bag checks and ultimately speed up lines.

For now, the process is being tested at the following locations:

  • Boise Airport
  • Boston Logan International Airport
  • Colorado Springs Airport
  • Detroit Metropolitan Airport
  • Fort Lauderdale-Hollywood International Airport
  • Los Angeles International Airport
  • Lubbock Preston Smith International Airport
  • Luis Muñoz Marín International Airport (San Juan)
  • McCarran International Airport (Las Vegas)
  • Phoenix Sky Harbor International Airport

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Subscribe To This Feed, Italy) -- First Lady Melania Trump wore an eye-catching multicolored jacket that retails for more than $51,000 while stepping out in Sicily on Friday.

The piece was designed by Italian fashion house Dolce & Gabbana, which posted several photos of Trump arriving at the Chierici Palace City Hall of Catania on its Instagram account.

A video shows Trump donning the brightly colored coat while touring Sicily. She appeared to carry a matching clutch as well.

Trump is accompanying her husband, President Donald Trump, on his first overseas trip since taking office.

Neither Dolce & Gabbana nor the White House have responded to ABC News' request for comment.

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iStock/Thinkstock(NEW YORK) -- U.S. stocks closed mixed ahead of the holiday weekend.

The Dow Jones Industrial Average slid 2.67 (-0.01 percent) to finish at 21,080.28.

The Nasdaq climbed 4.94 ( 0.08 percent) to close at 6,210.19, and the S&P 500 finished at 2,415.82, up 0.75 ( 0.03 percent) from its open. Despite the small gains, both posted new records.

Crude oil was about 2 percent higher with prices under $50 per barrel.

Winners and Losers:
  Shares of Deckers Outdoor Corporation soared nearly 19 percent after the UGG boots maker beat investors' expectations on earnings in the first-quarter.

Despite sales beating analysts' estimates in quarter one, Abercrombie & Fitch Co. reported a wider year-over-year loss, causing the fashion retailer's stock to tumble 6 percent.

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Drew Angerer/Getty Images(NEW YORK) -- Incidents involving a popular child's toy known as "fidget spinners" are being investigated by the Consumer Product Safety Commission after two separate reported cases of children swallowing parts of the gadget sparked concerns.

"CPSC is investigating the incidents with kids swallowing fidget spinners in Texas and Oregon," the agency wrote in a statement to ABC News. "We advise parents to keep these away from young children because they can choke on small parts. Warn older children not to put fidget spinners in their mouths."

Fidget spinners are a stress-relieving toy advertised as a way to help people focus.

Scott Kollins, clinical psychologist and director of the ADHD program at Duke University, said there is no evidence to support claims of the benefits of fidget spinners.

“There has been no research into the efficacy or safety of these toys to help manage the symptoms of ADHD, anxiety, or any other mental health conditions in children (or adolescent, or adults, for that matter),” Kollins told ABC News. “The observations by parents or teachers are interesting but without carefully controlled studies, it’s impossible to draw any sorts of conclusions about whether these toys are useful, and it’s hard to imagine any sort of reasonable rationale as to why they would offer benefit.”

Mom Kelly Rose Joniec of Houston, Texas, posted an X-ray she said was taken after her 10-year-old daughter swallowed a piece of the toy. The girl had to undergo surgery to have it removed, she said.

"Our full attention and focus is on caring for our daughter and ensuring she continues to lead a healthy life," Joniec said in a statement through Texas Children's Hospital, where her daughter's surgery took place.

The other case, in Oregon, involved a 5-year-old boy named Caden whose mother said he swallowed a part of the toy and choked before being rushed to the hospital. The boy's mother, Johely Morelos, said she showed Caden a photo of the incident in Texas as a warning, but the child still tried to swallow a piece of the toy.

Morelos said Caden's uncle bought him a fidget spinner as a gift on Amazon, which carries the toy made by multiple manufacturers.

Amazon declined ABC News' request for comment.

Fidget spinners have three prongs attached to a circle that spin when you hold onto the center. Twirling the toy makes the prongs become a blur.

Learning Express Toys, a company that sells fidget spinners online and in store around the country, said it recommends the gadget for ages 12 and up.

"Spinners are marked as a choking hazard containing small parts," Learning Express added in a May 18 statement to ABC News. "However, we will also be placing signs in our stores to make sure parents are aware that spinners are a potential choking hazard. As with any toy, parents must choose age-appropriate toys and use caution if their child has a tendency to put things in their mouth."

Nancy Cowles, executive director of the nonprofit Kids in Danger, said any toy that is sold in the United States has to meet toy safety standards, but added that it would be difficult to track down the manufacturers of all fidget spinner products. Cowles also noted that children seem to be choking on the spinner toys because they are falling apart.

Learning Express Toys said that the bearings on fidget spinners should not fall out unless consumers use a tool to remove them.

Some schools are now banning the toys, not just because they may be dangerous, but because teachers see them as a distraction.

Wyandot Elementary School in Dublin, Ohio, sent parents a letter this month stating that students are no longer allowed to bring fidget spinners to school. Other schools within Dublin City school district also implemented the new rule, according to ABC affiliate WSYX-TV in Columbus.

"The district said fidget spinners have become a distraction in the classroom," reports WSYX-TV. "Students are arguing over the spinners and get upset when theirs go missing."

The CPSC urges consumers to report any incidents with fidget spinners to CPSC at

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iStock/Thinkstock(SAN FRANCISCO) -- The time was May 1937. Franklin D. Roosevelt was president, after winning reelection to a second term. German air ship The Hindenburg had burst into flames over New Jersey, killing 35 people, and the Spanish Civil War was raging across the ocean.

The number one song on the radio was "You Can't Take That Away From Me" by Fred Astaire and the biggest blockbuster movie that year would be Disney's "Snow White and the Seven Dwarfs."

Amidst all that, a huge infrastructure project that promised to be a feat of engineering was finally about to debut after four years of work: The Golden Gate Bridge.

Why the bridge was built

Experts at the time determined that a bridge was needed in San Francisco, since it was the largest American city still using mostly ferry boats.

Marin county across the San Francisco Bay also represented a new area where the bustling city that was running out of space could expand business and housing.

They said it couldn't be done

But many people said building a bridge that would span the 6,700-foot strait would be impossible. That area of the bay often has sustained winds of about 60 mph, the rough, swirling waves from the Pacific Ocean below and a channel that runs 335 feet deep.

"The bridge is a symbol of hard work, determination, and most of all, the power of grit to create a better future," Priya Clemens, director of public affairs for the Golden Gate Bridge Highway and Transportation District, told ABC News. "For decades, people said a Bridge could not be built across the Golden Gate Strait."

"But an engineer saw a way to create this bridge, the region came together to fund it and workers put their blood sweat and tears into building it," Clemens added. "Turning this dream into a reality opened the way for commerce and travel to expand in a way that could never have happened without the grit to push that vision forward."

San Francisco's city engineer Michael M. O'Shaughnessy teamed up with Joseph B. Strauss to come up with a plan for the bridge. Together, they formed a board of consultants filled with the best bridge engineers of the day from around the country.

Impressive bridge spans the strait

Construction started on Jan. 5, 1933 and didn't finish until April 19, 1937. The product was the $35 million bridge in all its glory -- completed ahead of schedule and $1.3 million under budget.

On May 27, 1937, the bridge-opening festivities began. The mayor, along with many of the engineers and some beauty queens rode in a motorcade across the roadway. On May 28, 1937, President Roosevelt pushed a button all the way across the country in Washington D.C. to allow traffic to start crossing the bridge.

Standing at 746 feet high, the 8,981-foot-long bridge consists of two main towers fixed in several tons of concrete on each end. The road is held up by two suspension cables which have 27,572 wire strands each, equal to about 80,000 miles of wire. Engineers said about 1.2 million rivets were used on the bridge.

Until 1964, the Golden Gate Bridge was the longest suspension bridge in the world when the Verrazano Narrows Bridge was opened in New York.

More than 110,000 vehicles cross the 90-foot-wide bridge daily.

The famous shade of orange-red

The color of the bridge is notable for several reasons.

The bridge's raw steel was actually coated with a red lead primer when it was made in Pennsylvania and New Jersey. As the bridge was being assembled, one of the architects consulting did a study and found the color worked well with the landscape. The color is an orange vermilion called "international orange," which the original committee felt it contrasted well against the sky and ocean.

"International orange" is used on more than just the Golden Gate Bridge. Many people may recognize it as a color commonly used by the aerospace industry since it distinguishes structures from their surroundings.

"[The Golden Gate Bridge's] color that moves and molds itself into the great beauty and contours of the hill -– let me hope that the color will remain the red terracotta because it adds to the structural grace and because it adds to the great beauty and the colorful symphony of the hills —- and it is because of this structural simplicity that carries to you my message of admiration," Italian American sculptor Beniamino Benvenuto Bufano told consulting architect of the Golden Gate Bridge, Irving Morrow.

The color and prominence against the San Francisco skyline contributes to why it's one of the most photographed bridges in the world.

Famous site for a depressing act

But for some, the bridge is not a symbol of pride, but instead, a painful memory.

Nearly the entire time the bridge has been open, it has been a common destination for suicide. In 2016 alone, 39 people jumped from the bridge. Authorities and bystanders were able to stop 184 more from the same fate, according to Marin County.

For decades, the haunting statistics have compelled lawmakers and residents to continue searching for a deterrent that would fit the bridge's engineering requirements. In April 2017, construction began on a $200-million stainless steel net that would surround the bridge -- 20 feet below the bridge's deck and extending 20 feet from the bridge. The bridge's deck is about 245 feet above the water below. The netting is expected to be completed in 2021.

This net will provide a "critical second chance, maybe more than that" for those acting on "impulsive thoughts," Rep. Nancy Pelosi (D-California) said during the commemoration ceremony in April. "People would say to us, 'Isn’t that a lot of money for a barrier? For a net?' And I would say, ‘No it’s not a lot of money for a life. For all of these lives.'"

According to Golden Gate officials, the net will catch anyone who jumps and will be sloped and slightly collapse when a person hits it. Anyone who lands in the net will likely need assistance to get out, which will be the job of city rescue workers.

Many netting systems similar to this one have been used around the globe, but none as expansive.

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iStock/Thinkstock(AUSTIN, Texas) — The Alamo Drafthouse Cinema in Austin, Texas, is responding to complaints that it will host a women-only screening of Wonder Woman next week.

Some moviegoers called out the theater for separating men from women and asked if male-only screenings were in the works.

In response to the backlash, Morgan Hendrix, creative manager for the theater, told ABC News, "Providing an experience where women truly reign supreme has incurred the wrath of trolls [and] only serves to deepen our belief that we're doing something right."

She continued, "As a result, we will be expanding this program across the country and inviting women everywhere to join us as we celebrate this iconic superheroine in our theaters," which include cities like New York and Denver.

The fuss began Wednesday, when the Alamo Drafthouse sent out a press release announcing a women-only screening of Wonder Woman, which hits theaters next Friday. The film, directed by Patty Jenkins, stars Gal Gadot as the iconic superhero.

"Apologies, gentlemen, but we’re embracing our girl power and saying 'No Guys Allowed' for one special night at the Alamo Ritz. And when we say “People Who Identify As Women Only,” we mean it. Everyone working at this screening -- venue staff, projectionist, and culinary team -- will be female," according to the release.

The demand was so high that the theater added a second screening for just women. That's when the theater was bombarded with complaints on social media.

"I love Alamo Drafthouse and watch all my movies with y'all (and still will), but separating any group from another is very odd," one man wrote on Facebook. Other comments shared similar sentiments about separation.

Alamo Drafthouse defend the decision on Facebook, writing, "Very sorry if you feel excluded. We thought it might be kinda fun -- for one screening -- to celebrate a character who's meant a great deal to women for close to eight decades. Again, truly, truly, truly, truly sorry that we've offended you. These screenings are just a way to celebrate the character and how important she's been to women over the last eight decades."

But on a lighter note, the theater had fun in some of its replies.

One man asked if the theater ever hosted a men-only night, to which the theater responded, "We've never done showings where you had to be a man to get in, but we *did* show the Entourage movie a few years ago."

After another person suggested doing "a special screening for IT that's only for those who identify as clowns," Alamo again responded with snark, "We might actually have to steal that clown idea. Thanks."

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iStock/Thinkstock(NEW YORK) — Don’t you hate it when you buy something and then you find out a few weeks later it’s been discounted? We all hate feeling like we overpaid.

The good news is there are two apps that can help you with that: Earny and Paribus.

Earny: Good for those with Chase and Citi credit cards

Many credit cards offer price protection: if the price of the item you purchased goes down within 90 days of when you bought it, the credit card company will refund you the difference. This sounds great in theory, but who has the time to crosscheck current prices against their credit card statements?

That’s where Earny comes in. Once you download the app, you give it permission to access your credit card account online. It combs through all your purchases for 90 days. If it notes a discrepancy between what you paid and current pricing, Earny does the heavy lifting of submitting a request for a refund from the credit card company.

ABC News tried out the app, and since installing, it has acquired $84 in refunds from a book that went down in price by $4 and a board game that has been discounted $6.17.

Currently, Earny only covers Chase and Citibank credit cards and they charge a 25 percent fee for all refunds they secure.

Earny’s founder Oded Vakrat says, “The average Earny user receives more than $300 back per year on their purchases ... It usually takes two to five days to start seeing refunds from the moment you register to Earny. Some users see refunds within hours, since Earny can look as far back as 90 days to find those old purchase you may have overpaid on."

Paribus: Good for those that don’t have Chase or Citi cards or who pay for a lot of expedited shipping

Paribus accesses your purchase history through your email inbox. It looks through your messages to find purchase receipts. It also watches any price fluctuations and will submit a refund request on your behalf if it sees a drop, but it has a new feature that’s even more genius. It tracks shipping times so that if a package is delivered later than promised, Paribus submits a request for a refund. Paribus uses your inbox to access receipts so it’s not limited to any one credit card company, but they too charge a 25 percent fee on any refunds they claim for you.

Both of these apps are granted access to your personal information and credit cards. So ABC News reached out to the both Paribus and Earny to ask how they use user’s data. Both companies say they do not share data with marketers.

"Paribus reviews the contents of email only from merchant accounts that customers choose to link to the service," Paribus said in a statement. "Paribus uses this information to identify savings opportunities for our customers only. We do not sell or use data for any other purpose."

Earny CEO Oded Vakrat said, "Earny doesn't access any data from credit card transactions. Instead, we get the necessary information to protect your purchases from emailed receipts. We do not share any personal information and it is not in our interest to do so. Our mission at Earny, is to protect consumers from overpaying and to get them money back when prices drop on items they've purchased. By doing so, we give consumers the confidence to shop knowing that they will always pay the best price. Our customers' trust in Earny is key!"

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iStock/Thinkstock(NEW YORK) -- It a sixth straight day of gains on Wall Street, with both the Nasdaq and the S&P 500 closing at new records.

The Nasdaq added 42.23 ( 0.69 percent) to close at 6,217.34, and the S&P 500 finished at 2,415.07, up 10.68 ( 0.44 percent) from its open.

The Dow Jones Industrial Average climbed 70.53 ( 0.34 percent) to finish at 21,082.95, putting it nearly 30 point away from its March 1 record.

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ABC News(WASHINGTON) — The Better Business Bureau is issuing a nationwide warning to customers about Payless Car Rental, a major car rental company found at airports across the country.

The BBB says it has received more than 800 complaints about Payless in the past three years and has given the company an “F” rating. Now the organization is urging attorney generals in four states -- California, Florida, Oklahoma and New Jersey -- to investigate Payless and its parent company, Avis.

"They have sales practice issues and contract issues and billing issues with consumers," Amie Mitchell, president of the BBB serving Eastern Oklahoma, told ABC News correspondent Gio Benitez.

Questions about fees are a major part of a proposed class-action lawsuit filed against Payless after unhappy customers launched a Facebook group claiming they were charged for services they said they didn’t want.

Greg Kohn, one of the lawyers who filed the lawsuit, told ABC News, “Payless has used deceptive business practices in order to lure customers into their shop to rent their vehicles. They use low rates online to get people to use them over other rental agencies, but when you get there they slam you with additional fees.”

One of the lawsuit’s plaintiffs, Richard Alexander, a police officer, says he rented a car from Payless in Las Vegas for a six-day family vacation with an online quote of $217 from a third-party website. He says he walked to the counter wearing a police officer shirt and badge. "The gentleman that waited on us thanked me for my service and offered me a free upgrade," Alexander told ABC News. “I specifically asked him, ‘It’s going to be $217, right?’ I was told yes. I told him, 'I’m covered under my own insurance.' And I believe he was told two or three times I do not need this.”

Alexander says he initialed the agreement expecting to pay a total of $217. But when he returned the vehicle, the total was $528 and included, among other things, insurance and roadside service protection, charges he says he didn’t want.

ABC News Producers rents 4 cars: 1 found with 'dangerous' tires

ABC News producers rented four cars from Payless locations in New York and in New Jersey and had them inspected by Audra Fordin of Great Bear Auto and Body Shop in Flushing, New York. Three of the four cars passed her standard inspection. But when Fordin inspected the car rented from the Payless location at John F. Kennedy International Airport, she told ABC News that all four tires were bald and “dangerous.” She also found holes and called one tire “a blowout waiting to happen.”

ABC News called Payless, which had the car towed. The manager apologized and offered a full refund.

Loss damage waiver insurance included in ABC News Producers’ bill

But that's not all ABC News encountered while renting from Payless. With the two cars producers rented from the LaGuardia and JFK Airport offices, we got exactly what we reserved online, economy cars with no fees for added services. But when producers went to the Newark Liberty International Airport Payless car rental location, specifically asking for a car with no extra charges, they were given a contract that included a $29 per day charge for loss damage waiver insurance. When producers asked the Payless representative about the charge, they were told, “You accepted the total. It comes with it.” But the contract producers were given states in two different places that loss damage waiver insurance is optional. Producers were also charged $5.99 per day for Roadside Service Protection. The Roadside Service Plan appears to be optional on Payless’ website.

When returning the rental car to the Newark office, producers asked about the loss damage waiver insurance. They were told if the insurance was taken off, the rate would have gone up. “You take the insurance, you get a cheaper rate. If you don’t, your rate is even three times higher,” said the Payless representative. The manager told producers they got a deal. “It’s all included in the price under the manager’s special when the client doesn’t have a reservation.”

Payless declined ABC News’ repeated requests for an interview. Instead, the company sent this statement: “We are concerned about any negative rental experiences that you may have had at Payless. We always strive to provide customers with a positive rental experience, and we take customer feedback seriously. We are investigating your concerns with your experiences to ensure that our employees’ statements and conduct always remain consistent with our policies and procedures. The tire problem you described is highly unusual. Safety is a top priority, and we have followed up with the supervisor at that location. While we were encouraged to hear that the Payless employee you spoke with moved quickly to tow the car and provide a refund, we will continue to emphasize and enforce our stringent safety protocols company wide.”

Consumer tips before renting a car

The following tips were provided by the BBB to ABC News. Click here for more terms and information on how to file a complaint.

1. Call several firms to find out if the car you want is available and at what price. Rental companies vary widely in their prices. Make sure you are comparing similar sizes, types, locations, and dates.
2. Inquire about required fees such as fuel or airport fees and additional costs which may affect the price you pay. A deposit may be required if you do not have a credit card.
3. Make a reservation, if possible, as unreserved rentals may cost more. Also, call to confirm your reservation, so to be certain that the car will be available when you arrive.
4. Read the contract before you sign it. Most firms have written their contracts in plain language for all to comprehend.
5. Check the car before driving away. Be sure that any dents or scratches are noted in the contract, so that you will not be charged for damaging the car.

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iStock/Thinkstock(WASHINGTON) -- The Congressional Budget Office released its latest analysis of the Republican's health care bill on Wednesday, finding that the GOP plan would increase the number of people without health insurance by 14 million next year and 23 million by 2026.

The bill, known as the American Health Care Act, passed the House with just one vote to spare earlier this month. The AHCA results in a net deficit reduction of $119 billion, the CBO analysis found.

The lack of a CBO report was decried by Democrats earlier in the month as the bill was being debated in the House.

Previous iterations of the bill intended to repeal and replace the 2010 Affordable Care Act -- known as Obamacare -- were eventually reviewed by the CBO after members of both parties accused supporters of rushing the legislation without a thorough vetting.

“It is reckless for Republicans to make Congress vote on this mess of a plan before we have those answers from CBO,” Senate Minority Leader Chuck Schumer, D-N.Y., argued in early March as two House committees reviewed the bill and then voted along party lines to approve it.

The CBO eventually produced an analysis of the first draft of the AHCA that showed a jump in uninsured Americans and increasing premiums for some along with a deficit reduction. The latest version of the bill passed by the House did not receive a review until Wednesday.

The White House and supporters of the bill criticized the CBO's accuracy after it released its first analysis. In March, White House press secretary Sean Spicer leveled stinging criticism against the CBO, which has analyzed and predicted the financial impact of legislation for more than four decades.

"If you're looking to the CBO for accuracy, you're looking in the wrong place," said Spicer. "They were way, way off last time in every aspect of how they scored and projected Obamacare."

Spicer was right, in part: The office predicted millions more people would enroll in health exchanges than did, but the CBO maintains it was right on employer-sponsored coverage and an overall surge in coverage.

The CBO has acknowledged the challenge of accurately forecasting the future impact of legislation, but says it strives to provide transparent analysis without party allegiance. The Senate required the CBO to produce a report before it considers the bill.

Here's a look at what you need to know about the CBO scoring:


The CBO was created as a part of the Congressional Budget and Impoundment Control Act of 1974, which set standard practices in Congress for the development of the federal budget and also established budget committees in the House of Representatives and Senate.

The office was explicitly established as a nonpartisan body. The act states, "All personnel of the [CBO] shall be appointed without regard to political affiliation and solely on the basis of their fitness to perform their duties." Further, the CBO does not make recommendations and should avoid "value judgments."


As part of its responsibilities, the CBO gathers information from executive and legislative branch departments and agencies -- which are required to provide the office with the data they seek -- to develop estimates of the effects of congressional action. The CBO provides direct assistance to the Budget, Ways and Means, Appropriations and Finance committees, but its reports can be requested by any other committee or member of Congress.

The CBO says its "economists and budget analysts produce dozens of reports and hundreds of cost estimates for proposed legislation," per year. Some of its regular work includes economic projections, analysis of the president's budget and sequestration reports, as well as cost estimates of every non-appropriations bill approved by a full House or Senate committee.

In addition to objectivity, the office seeks to be as transparent as possible, publishing its methodology with each report. The CBO website explains that each analysis it produces is based on a number of factors, including "federal programs and the tax code," "relevant research literature," "data collected and reported by the government's statistical agencies and by private organizations" and "consultation with numerous outside experts."


Spicer's claims last Wednesday brought increased attention to the CBO's projections during the last health care battle. The office forecast that in 2016, 23 million people would be enrolled in health care exchanges, but ultimately only 12 million were.

The office notes that frequent changes to legislation after its projections make assessments of their accuracy precarious, but as part of its commitment to transparency, it tries "to communicate to the Congress the uncertainty of the agency’s estimates."

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